Phase 1 – Weight Loss
Taking into account your busy lifestyle, activity level, and other factors, we'll help you set your weight loss goal and date. Once you select a custom menu plan, you can jump right into the LA Rapid Results Plan.
Phase 2 – Weight Loss Stabilization
Once you've reached your goal, we'll show you how to introduce even more variety to mealtimes. You'll learn everything you need to know to keep your weight right where it needs to be.
Phase 3 – Weight Loss Maintenance
With some simple but powerful guidelines and weight loss tips, you'll reach the ultimate goal: permanent weight loss. With it comes the lasting rewards of better health, more energy, and looking better – for life.
With the LA Rapid Results Diet System your body continuously burns calories throughout the day, boosts your energy, and helps you control your appetite for maximum, permanent weight loss. It works with your body, not against it.
Many diets fail to take into account the way our bodies function. We need protein, carbohydrates, and yes, even fat. That's the way we're built. But we also need the right foods in the right proportions.
With the LA Rapid Results Diet System working for you, it's your time. We know you can lose weight with us – millions already have.
At LA Weight Loss we make sure you have the tools and support you need to lose weight whether you are visiting one of our Weight Loss centres for one-on-one counselling or whether you have decided to use our At-Home program.
Since 1989, LA Weight Loss has helped millions of people lose weight in the safest, most permanent way possible. Our members lose an average of one to two pounds per week and receive the tools to learn how to keep it off, for good.
At LA Weight Loss, we believe healthy living is not just for the rich and famous - it's for everyone.
Unlocking the mystery
The key to weight loss is no longer a mystery. LA Weight Loss is at the forefront of the latest innovations and techniques in the field of weight loss. We know what works and we bring that expertise straight to you, to help you lose weight fast.
We're LA Weight Loss. We'll help you reach your goal.
You're not the only one who wants you to succeed. At LA Weight Loss, we are committed to helping you meet your weight loss goals.
It's all in the approach
We understand every phase of the weight loss process, from the thrill of losing your first ten pounds to the ever-growing confidence you feel as you approach your goal weight. We get it – and we back it up with a scientifically proven solution.
It takes motivation to lose weight. LA Weight Loss can fuel your drive with our personalized diet program and nutritious, real foods available anytime, anywhere. We're also about providing support and inspiration. Make the most of LA's weight loss tools and resources and you will see the results – inside and out. You'll be more confident and have a brighter outlook. Let us help you transform your life.
Money back guarantee
We are so confident that you will love our weight loss products that we offer this incredible money back guarantee. Try our LA Lite Bars™ and LA TakeOFF™ Juice for a week. If you do not like them for any reason, simply email firstname.lastname@example.org within seven days of receipt of your first order and return the remaining product in your order, and we will give you a full refund of your purchase price, less shipping. One week's supply of weight loss product applies to two boxes of LA Lite Bars and one bottle of LA TakeOFF Juice. This money back guarantee applies to first time Auto-Ship Delivery or Single Purchase orders only (excluding LA Rapid Results Diet Plan, LA Menu Plan Diary, LA Right Portions™ Plate, and LA Lite™ Cookbook).
For full details on our money back guarantee, see our FAQs.
Your Agreement to Terms & Conditions
Updated: September 26, 2016
Please read this Agreement carefully to ensure you understand each provision. THIS AGREEMENT REQUIRES THE USE OF ARBITRATION ON AN INDIVIDUAL BASIS TO RESOLVE DISPUTES, RATHER THAN JURY TRIALS OR CLASS ACTIONS, AND ALSO LIMITS THE REMEDIES AVAILABLE TO YOU IN THE EVENT OF A DISPUTE.
This Document contains the terms and conditions of your receipt and payment for Black Legs, LLC dba LA Weight Loss & Wellness (“LA Weight Loss” “us” or “we”) goods and services and is subject to arbitration. THESE TERMS AND CONDITIONS APPLY TO ALL PURCHASES OF LA WEIGHT LOSS GOODS AND SERVICES.
We may update these Terms and Conditions from time to time in our sole discretion. The modified Terms and Conditions will be effective 30 days following posting and you agree to the new posted Terms and Conditions by continuing your use of the Site and/or placing an order. Each time you use the Site or place an order, you reaffirm your acceptance of the then-current Terms and Conditions, and your agreement to be bound hereby. You are responsible for staying informed of any changes and are expected to check this page from time to time so you are aware of any changes. If you do not agree with the modified Terms and Conditions, you should stop using the Site.
By using our Site, you represent that you have reached the age of majority where you live and that you have the legal ability to accept these Terms and Conditions and to use the Site in accordance with these Terms and Conditions.
Important Health Information
People with certain conditions may not use the LA Weight Loss program; these include, but are not limited to people who: (a) are pregnant, (b) are allergic to soy, peanuts, or latex (which is used in food processing), (c) have anorexia or bulimia, (d) have chronic kidney disease, or (e) have a condition requiring a gluten-free or ketogenic diet.
Children under 14 years of age may not be on the LA Weight Loss program. Adolescents aged 14-17 years require a specific meal plan and physician approval. Nursing mothers also require an adjusted meal plan. Men weighing in excess of 450 lbs. and women weighing in excess of 400 lbs. require doctor approval to be on the LA Weight Loss program. For more information, including adjusted meal plans, call 1-800-513-5106.
The LA Weight Loss program is a portion-controlled, reduced-calorie comprehensive weight loss program. Please consult your physician before beginning the LA Weight Loss program, or any other weight loss program, as changing your diet or exercise, or losing weight, may affect some medical conditions and medications. Your physician may need to adjust your medications due to changes in your diet, exercise, or weight while on this program. As a general guideline, we also recommend taking a multivitamin as a part of your LA Weight Loss program for optimal health. You should also discuss your continued participation in the LA Weight Loss program with your physician if there is any change in your medical condition.
It is important to note that medical studies indicate that people 20 percent or more above their ideal weight are at increased risk of many illnesses or diseases, including coronary heart disease, heart attacks, diabetes, increased cholesterol levels, high blood pressure, strokes, gallbladder disease, kidney disease, neurological disorders, gout, osteoarthritis, and certain types of cancer. It is also important to be aware of certain risks that have been associated with weight loss. Any weight loss program may cause constipation, muscle cramps, dehydration, diarrhea, dizziness, dry or cold skin, fatigue, gallbladder inflammation or gallstones, gout, hair loss, headaches, heart palpitations, loss of lean body mass, irregular or stopping of menstruation, reduced tolerance to cold, as well as other possible side effects. Please be sure to eat all of the food that is recommended on the LA Weight Loss program. Failure to follow the program protocol and eat all of the food recommended may increase the risk of developing serious health complications.
Food Substitution Policy
Although LA Weight Loss takes every reasonable measure to have sufficient inventory to fill your order, availability of product(s) may change without notice. LA Weight Loss is not responsible for unavailability of product due to popular demand, whether discontinued or still in production.
In the completion of orders, LA Weight Loss reserves the right to substitute a similar product. When making substitutions, LA Weight Loss takes great care to meet the requirements of your particular LA Weight Loss program. Substituted food items may contain different ingredients and allergens than those in items originally ordered. Prior to consumption, please be sure to carefully check all individual product packages for the most updated information regarding ingredients and nutritional content for any/all LA Weight Loss food products, including new and improved items, if you have any food allergies or if you are otherwise concerned about any particular ingredients.
Please Note: LA Weight Loss food items may contain or may have been manufactured in a facility that also processes: milk, eggs, fish, crustacean shellfish, tree nuts, peanuts, wheat, or soybeans.
Telephone Calls and Call Recording
Upon signing up for the program, you will be asked to provide us with a telephone number at which we can reach you. That number is required for shipping and so that LA Weight Loss can reach you with informational calls related to your transactions. These calls may be pre-recorded and auto-dialed and are related to the shipment and delivery of your food, and payment reminders for your orders.
You may also opt- in to receive special offers from LA Weight Loss. If you do so, our trained LA Weight Loss representatives may call you using an automated dialing system.
Under the LA Weight Loss Do Not Call Policy, LA Weight Loss maintains an internal Do Not Call List that you can request to be placed onto so as not to receive marketing or sales calls. If you would like to be on the LA Weight Loss Internal Do Not Call list for marketing and sales calls, please contact us at 1-800-513-5106. LA Weight Loss shall continue to contact you for any order-related or transactional matters.
All calls to and from LA Weight Loss may be monitored or recorded for quality and training purposes.
VII. Your Responsibility to Protect Your Account
LA Weight Loss reserves the right to withdraw or amend this Site, and any service or material we provide on the Site, in its sole discretion without notice. LA Weight Loss will not be liable if for any reason all or any part of the Site is unavailable at any time or for any period. From time to time, LA Weight Loss may restrict access to some parts of the Site, or the entire Site.
When you create an account, you will be asked to establish a password. You are entirely responsible for maintaining the confidentiality of your password. And you are entirely responsible for all activity made by you or anyone you allow to use your account. You agree to safeguard your account password from access by others. You agree to indemnify and hold harmless LA Weight Loss for losses incurred by LA Weight Loss or another party due to someone else using your account or password. LA Weight Loss has the right to disable any user name, password or other identifier, whether chosen by you or provided by LA Weight Loss, at any time, in its sole discretion for any or no reason, if, in our opinion, you have violated any provisions of these Terms and Conditions.
Content Posted By You
Content posted by you includes, but is not limited to, posting on LA Weight Loss’ social media pages. These sites contain various pages where you and others may post content ("Sites"). You may only post content to the Sites that you created or which the owner of the content has given you permission to post. You may not post or distribute content that is illegal or that violates these Terms and Conditions. By posting or distributing content to the Sites, you represent and warrant that (a) you own all the rights to the content or are authorized to use and distribute the content to these Sites and (b) the content does not and will not infringe any copyright or any other third-party right nor violate any applicable law or regulation.
You should carefully choose the information you post on the Sites. Any content that you post to the Sites will be considered non-confidential and non-proprietary. You may not post the following items: telephone numbers, street addresses, last names, URLs to external sites, any form of HTML or programming code, or any photographs containing nudity, or obscene, lewd, excessively violent, harassing, sexually explicit, or otherwise objectionable subject matter. You are solely responsible for anything you may post on these Sites and the consequences of posting anything on these Sites.
LA Weight Loss is not responsible, or liable to any third party, for the content or accuracy of any content posted by you or any other user of the Sites.
Content Posted By Others
LA Weight Loss is not responsible for, and does not endorse, content in any posting made by others on the Sites. You are solely responsible for your reliance on anything posted by others on the Sites. Under no circumstances will LA Weight Loss be held liable, directly or indirectly, for any loss or damage caused or alleged to have been caused to you or any third party in connection with the use of or reliance of any content posted by a third party on the Sites. If you become aware of misuse of the Sites by any person, please contact LA Weight Loss at 1-800-513-5106 or write to us at 30600 Telegraph Rd. Bingham Farms, Mi 48025, Attn: Legal Department.
If you feel threatened or believe someone else is in danger, you should contact your local law enforcement agency immediately. LA Weight Loss has the right to remove any user contributions from these Sites for any or no reason. LA Weight Loss reserves the right to take necessary legal action against users.
Activities Prohibited on the Sites
The following is a partial list of the types of conduct that are illegal or prohibited on the Sites. LA Weight Loss reserves the right to investigate and take appropriate legal action against anyone who, in LA Weight Loss’ sole discretion, engages in any of the prohibited activities on the Sites.
Prohibited activities include, but are not limited to, the following:
Posting material that infringes the intellectual property rights, privacy rights, publicity rights, trade secret rights, or any other rights of any party;
Posting material that is unlawful, obscene, defamatory, threatening, harassing, abusive, slanderous, hateful, or embarrassing to any other person or entity as determined by LA Weight Loss in its sole discretion. LA Weight Loss takes no responsibility for monitoring such content or in evaluating it;
Posting advertisements or solicitations of business
After receiving a warning, continuing to disrupt the normal flow of dialogue, or posting comments that are not related to the topic being discussed (unless it is clear the discussion is free-form);
Posting chain letters or pyramid schemes;
Impersonating another person;
Distributing viruses or other harmful computer code which is malicious or technologically harmful;
Harvesting or otherwise collecting information about others, including email addresses, without their consent;
Allowing any other person or entity to use your identification for posting or viewing comments;
Posting the same note more than once or "spamming";
Harassing, threatening, stalking, or abusing any person;
Attempting to gain unauthorized access to, interfere with, damage or disrupt any parts of the Sites or Site, the server on which the Sites or Site is stored, or any server, computer or database connected to the Sites or Site; or
Engaging in any other conduct that restricts or inhibits any other person from using or enjoying the Sites or Site, or which, in the sole discretion of LA Weight Loss, exposes LA Weight Loss or any of its customers or suppliers to any liability or detriment of any type.
Monitoring and Enforcement; Termination
LA Weight Loss reserves the right, but is not obligated, to do any or all of the following:
Record the dialogue or content posted on any pages of the Sites;
Investigate an allegation that anything posted on the Sites does not conform to these Terms and Conditions and determine in its sole discretion to remove or request the removal of the posting;
Remove postings which are abusive, illegal, or disruptive, or that otherwise fail to conform with these Terms and Conditions;
Terminate your access to the Sites upon any breach of these Terms and Conditions (either directly or through breach of any other terms and conditions or operating rules applicable to you);
Monitor, edit, or disclose any posting on the Sites; and
Edit or delete any communications posted on the Sites, regardless of whether such communications violate these standards; or
LA Weight Loss may disclose your information including personal identity and other personal information to any third party who claims that material posted by you violates their rights, including their intellectual property rights or their right to privacy.
Without limiting the foregoing, LA Weight Loss has the right to fully cooperate with any law enforcement authorities or court order requesting or directing LA Weight Loss to disclose the identity or other information of anyone posting any materials on or through the Site or any Sites. YOU WAIVE, AND HOLD HARMLESS LA WEIGHT LOSS FROM, ANY CLAIMS RESULTING FROM ANY ACTION TAKEN BY LA WEIGHT LOSS DURING OR AS A RESULT OF ITS INVESTIGATIONS AND FROM ANY ACTIONS TAKEN AS A CONSEQUENCE OF INVESTIGATIONS BY ANY OF LA WEIGHT LOSS, LAW ENFORCEMENT AUTHORITIES OR OTHER THIRD PARTIES.
LA Weight Loss does not undertake to review any materials before you have posted them on the Sites, and cannot ensure prompt removal of objectionable material after it has been posted. LA Weight Loss assumes no liability for any action or inaction regarding transmissions, communications or content provided by any user or third party. LA Weight Loss has no liability or responsibility to anyone for performance or nonperformance of the activities described in this section.
LA Weight Loss has the right to terminate your access to the Site or Sites for any reason, including, without limitation, if LA Weight Loss, in its sole discretion, considers your use to be unacceptable. LA Weight Loss may, but shall not be under no obligation to, provide you a warning prior to termination of your use of the Site or Sites.
LA Weight Loss Intellectual Property
The entire contents of the Site or Sites are copyrighted as a collective work under the laws of United States and other copyright laws. LA Weight Loss holds the copyright in the collective work. The collective work includes works which may be property of other members. You may display and, subject to any expressly stated restrictions or limitations relating to specific material, download portions of the material from the different areas of the Site or Sites solely for your own non-commercial use, unless otherwise permitted (e.g., in the case of electronic coupons, etc.). Any redistribution, retransmission or publication of any copyrighted material is strictly prohibited without the express written consent of the copyright owner. You agree not to change or delete any proprietary notices from materials downloaded from the Site or Sites.
The Site and its entire contents, features and functionality (including but not limited to all information, software, text, displays, images, video and audio, and the design, selection and arrangement thereof), are owned by LA Weight Loss or its affiliates, its licensors or other providers of such material and are protected by United States and international copyright, trademark, patent, trade secret and other intellectual property or proprietary rights laws.
These Terms and Conditions permit you access to the Site for your personal, non-commercial use only. You must not reproduce, distribute, modify, create derivative works from, publicly display, publicly perform, republish, download, store or transmit any of the material on our Site.
You must not (i) modify copies of any materials from the Site; (ii) use any illustrations, photographs, video or audio sequences or any graphics separately from the accompanying text, and (iii) delete or alter any copyright, trademark or other proprietary rights notices from copies of materials from the Site. You must not access or use for any commercial purposes any part of the Site or any services or materials available through the Site.
If you print, copy, modify, download or otherwise use or provide any other person with access to any part of the Site in breach of the Terms and Conditions, your right to use the Site will cease immediately and you must, at our option, return or destroy any copies of the materials you have made. No right, title or interest in or to the Site or any content on the Site is transferred to you, and all rights not expressly granted are reserved by LA Weight Loss. Any use of the Site not expressly permitted by these Terms and Conditions is a breach of these Terms and Conditions and may violate copyright, trademark and other laws.
The LA Weight Loss name, logo and all related names, logos, product and service names, designs and slogans are trademarks of LA Weight Loss or its affiliates or licensors. You must not use such marks without the prior written permission of LA Weight Loss. All other names, logos, product and service names, designs and slogans on this Site are the trademarks of their respective owners.
Changes to the Site
LA Weight Loss may update the content on this Site from time to time, but its content is not necessarily complete or up-to-date. Any of the material on the Site may be out of date at any given time, and LA Weight Loss is under no obligation to update such material.
Information About You and Your Visits to the Site
Online Purchases and Other Terms and Conditions
All purchases through this Site or other transactions for the sale of goods or services or information formed through the Site or as a result of visits made by you are governed by these Terms and Conditions.
Additional terms and conditions may also apply to specific portions, services or features of the Site. All such additional terms and conditions are hereby incorporated by this reference into these Terms and Conditions.
Links from the Site
If the Site contains links to other sites and resources provided by third parties, these links are provided for your convenience only. This includes links contained in advertisements, including banner advertisements and sponsored links. LA Weight Loss has no control over the contents of those sites or resources, and accepts no responsibility for them or for any loss or damage that may arise from your use of them. If you decide to access any of the third party websites linked to this Site, you do so entirely at your own risk and subject to the terms and conditions of use for such websites.
LA Weight Loss may disable all or any social media features and any links at any time without notice in our discretion.
The Sites and/or Site and the content are provided on an "as is" and "as available" basis. TO THE FULLEST EXTENT PERMITTED BY LAW, LA WEIGHT LOSS, ITS LICENSORS, AND ITS SUPPLIERS, DISCLAIM ALL WARRANTIES, EITHER EXPRESS OR IMPLIED, STATUTORY OR OTHERWISE, INCLUDING BUT NOT LIMITED TO THE IMPLIED WARRANTIES OF MERCHANTABILITY, NON-INFRINGEMENT OF THIRD PARTIES’ RIGHTS, AND FITNESS FOR PARTICULAR PURPOSE. LA Weight Loss makes no warranty as to the reliability, accuracy, timeliness, usefulness, adequacy, completeness or suitability of the Sites and/or Site. LA Weight Loss cannot and does not warrant against human and machine errors, omissions, delays, interruptions or losses, including loss of data. LA Weight Loss cannot and does not guarantee or warrant that files available for downloading from these Sites and/or Site will be free of infection by viruses, worms, Trojan horses, or other codes that manifest contaminating or destructive properties. LA Weight Loss cannot and does not guarantee or warrant that any content you post on the Sites will remain on the Sites. LA Weight Loss does not warrant or guarantee that the functions or services performed on the Sites and/or Site will be uninterrupted or error-free or that defects in the Sites and/or Site will be corrected.
The Sites and/or Site may include content provided by third parties, including materials provided by other users, bloggers and third-party licensors, syndicators, aggregators and/or reporting services. All statements and/or opinions expressed in these materials, and all articles and responses to questions and other content, other than the content provided by LA Weight Loss, are solely the opinions and the responsibility of the person or entity providing those materials. These materials do not necessarily reflect the opinion of LA Weight Loss. LA Weight Loss is not responsible, or liable to you or any third party, for the content or accuracy of any materials provided by any third parties.
Limitation of Liability
LA WEIGHT LOSS’ ENTIRE LIABILITY AND YOUR EXCLUSIVE REMEDY WITH RESPECT TO ANY DISPUTE WITH LA WEIGHT LOSS IS TO DISCONTINUE YOUR USE OF THE SITE. LA WEIGHT LOSS AND ITS VENDORS SHALL NOT BE LIABLE FOR ANY INDIRECT, SPECIAL, INCIDENTAL, CONSEQUENTIAL OR EXEMPLARY DAMAGES ARISING FROM YOUR USE OF THE SITES AND/OR SITE OR FOR ANY OTHER CLAIM RELATED IN ANY WAY TO YOUR USE OF THE SITES AND/OR SITE. THESE EXCLUSIONS FOR INDIRECT, SPECIAL, INCIDENTAL, CONSEQUENTIAL OR EXEMPLARY DAMAGES INCLUDE, WITHOUT LIMITATION, DAMAGES FOR HEALTH-RELATED ISSUES, LOST PROFITS, LOST DATA, LOSS OF GOODWILL, WORK STOPPAGE, COMPUTER FAILURE OR MALFUNCTION, OR ANY OTHER COMMERCIAL DAMAGES OR LOSSES, EVEN IF LA WEIGHT LOSS HAD BEEN ADVISED OF THE POSSIBILITY THEREOF AND REGARDLESS OF THE LEGAL OR EQUITABLE THEORY UPON WHICH THE CLAIM IS BASED. BECAUSE SOME STATES OR JURISDICTIONS DO NOT ALLOW THE EXCLUSION OR THE LIMITATION OF LIABILITY FOR CONSEQUENTIAL OR INCIDENTAL DAMAGES, IN SUCH STATES OR JURISDICTIONS, LA WEIGHT LOSS’ AND ITS VENDORS’ LIABILITY SHALL BE LIMITED TO THE EXTENT PERMITTED BY LAW.
You agree to indemnify, defend, and hold LA Weight Loss, its officers, directors, employees, agents, licensors, and suppliers, harmless from and against any claims, actions or demands, liabilities and settlements including without limitation, reasonable legal and accounting fees, resulting from, or alleged to result from, your violation of these Terms and Conditions or your use of the Sites and/or Site, including, but not limited to, any content that you may post, any use of the Sites’ and/or Site’s content, services and products other than as expressly authorized in these Terms and Conditions or your use of any information obtained from the Sites and/or Site.
Resolving Disputes — Arbitration
Most customer concerns can be resolved quickly and to the customer’s satisfaction by calling our customer service department at 1-800-513-5106. If La Weight Loss’ customer service department is unable to resolve a complaint you may have to your satisfaction (or if LA Weight Loss has not been able to resolve a dispute it has with you after attempting to do so informally), we each agree to resolve those disputes through binding arbitration or small claims court instead of in courts of general jurisdiction.
All disputes or claims that arise under or relate to these Terms and Conditions (whether in contract, tort or otherwise, whether past, pre-existing, or future, and including statutory, consumer protection, common law, intentional tort, injunctive, and equitable claims) will be resolved either in small claims court or by individual arbitration in accordance with the rules of the American Arbitration Association ("AAA"). Unless you and LA Weight Loss agree otherwise, any arbitration hearings will take place in Oakland County Michigan. The AAA Rules are available online at adr.org, by calling the AAA at 1-800-778-7879.
You agree to arbitration on an individual basis. In any dispute, NEITHER CUSTOMER NOR LA WEIGHT LOSS SHALL BE ENTITLED TO JOIN OR CONSOLIDATE CLAIMS BY OR AGAINST OTHER CUSTOMERS, OR ARBITRATE OR OTHERWISE PARTICIPATE IN ANY CLAIM AS A CLASS REPRESENTATIVE, CLASS MEMBER, OR IN A PRIVATE ATTORNEY GENERAL CAPACITY. If any provision of this arbitration agreement is found unenforceable, the unenforceable provision shall be severed, and the remaining arbitration terms shall be enforced (but in no case shall there be a class arbitration).
The arbitrator shall be empowered to grant whatever relief would be available in court under law or in equity. Any award of the arbitrator shall be final and binding on each of the parties, and may be entered as a judgment in any court of competent jurisdiction. This transaction and the arbitration shall be governed by the Federal Arbitration Act 9 U.S.C. sec. 1-16 (FAA).
Waiver and Severability
No waiver by LA Weight Loss of any of the terms and conditions set forth in these Terms and Conditions shall be deemed a further or continuing waiver of such term or condition or a waiver of any other term or condition, and any failure of LA Weight Loss to assert a right or provision under these Terms and Conditions shall not constitute a waiver of such right or provision.
If any provision of these Terms and Conditions is held by a court or other tribunal of competent jurisdiction to be invalid, illegal or unenforceable for any reason, such provision shall be eliminated or limited to the minimum extent such that the remaining provisions of the Terms and Conditions will continue in full force and effect.
Governing Law and Jurisdiction
These Terms and Conditions shall be governed by and construed in accordance with the laws of the State of Michigan, without regard to its conflict of laws rules.
LA Weight Loss may deliver notice to you under these Terms and Conditions by means of electronic mail, a general notice on the site, or by written communication delivered by first class U.S. mail to your address on record in your LA Weight Loss account. You may give notice to LA Weight Loss at any time via electronic mail or by letter delivered by first class postage prepaid U.S. mail or overnight courier to the following address: LA Weight Loss and Wellness 30600 Telegraph Rd. #1101, Bingham Farms, Mi 48025 Attn: Legal Department.
Updated: September 26, 2016
Is LA Weight Loss a medically supervised program?
LA Weight Loss is not a medically supervised program. The LA Weight Loss Menu Plan and designated Plan Numbers are designed to help healthy individuals lose weight quickly and achieve a healthier lifestyle. It is a recommended diet program only and in no way represents medical treatment or medical advice. It does not accommodate for physical or medical conditions, food allergies, or the taking of any medications (prescription or over-the-counter). It is solely your responsibility to discuss all medical conditions and your current health status with your physician prior to beginning this, or any other weight loss program.
If I sign up for Auto-Ship and then change my mind, how do I cancel?
LA Weight Loss offers a variety of auto-delivery programs. Each program may be separately shipped and separately billed.
With all Auto-Delivery programs, you will receive a special discount off the regular one-time rate. With all auto-delivery programs, you are automatically charged and shipped your particular LA Weight Loss products once every 4 weeks unless you cancel.
By providing your payment card information, you are authorizing the continuation of your LA Weight Loss auto-delivery program(s) automatically at the end of the 4-week period, and consenting to our charging the payment method provided every 4 weeks, until you cancel.
You may be sent an email or may receive a pre-recorded and auto-dialed telephone reminder (i) before your next scheduled order begins processing, and (ii) for shipping and billing information on your order.
You may switch your plan selection at any time. Pricing and promotions will be adjusted according to the new plan you select. You can change your product selections on any order. You may do so by 6:00 p.m. ET the day before your order is scheduled to begin processing; otherwise we will be unable to make any changes for that order.
You may cancel your auto-delivery program at any time before 6:00 p.m. ET the day before your order is scheduled to be processed by calling 1-800-513-5106. If you cancel after the first 14 days and prior to paying for your second shipment, your payment method will credit LA Weight Loss $99 for the auto-delivery discount received on your first shipment.
How does the money back guarantee work?
If you're not satisfied with your first order, call 1-800-513-5106 within the first 14 days and send the remaining food back for a full refund, less shipping. Good on new 4-week plans, first order only. Limit one per customer.
If, within thirty days of receipt of your package, there is any reason you wish to return any unopened LA Weight Loss food item, LA Weight Loss will give you a refund (less return shipping), no questions asked.
Please call Customer Service at 1-800-513-5106 to request a refund. All requests for refunds and returns must be made within 30 days of receipt of your package.
Returning your package
All returned items should be mailed to:
LA Weight Loss & Wellness
30600 Telegraph Rd, #1101
Bingham Farms, Mi 48025
To ensure proper credit to your account, LA Weight Loss recommends that you use UPS, Federal Express or Insured Parcel Post for shipment. Please save your shipping receipt and your tracking information until your return is processed. If you have any further questions, please feel free to call Customer Service at 1-800-513-5106.
Credits are issued within 30 business days after your return is processed but may not appear on your statement for 1-2 billing cycles. Refunds issued by paper check can take up to 30 days to be processed. Shipping costs are not refundable unless it is a result of our error. Credits are issued back to the original method of payment for the returned product. Please note that LA Weight Loss is not responsible for any bank or credit card fees that you may incur.
Who do I contact if there is an issue with my order?
Any issues regarding your order should be sent to email@example.com within 7 days of receiving your order.
Can I purchase your products anywhere else?
Purchase of LA Weight Loss food products, other than from authorized retailers and distributors, is not recommended, and is done so at your own risk.
When you purchase LA Weight Loss products and services from the select group of authorized retailers and distributors, please refer to the return policies and money back policies of such authorized retailers and distributors.
Otherwise, the only place you can be sure of getting fresh, authentic products like LA Lites Bars, LA TakeOFF Juice, and LA SmartTrim Nutritionals is by ordering from laweightloss.com.
What are the shipping costs?
Shipping costs vary by product depending on your location. All shipping costs will be calculated prior to your ‘checkout’ in the ‘cart’ section of LAweightloss.com. All products are shipped via FedEx Ground. Allow 5-7 days for delivery.
How do I know how many servings to eat?
When you receive your LA Rapid Results Diet Plan you will be able to identify the menu plan designed for you. The menu plan will indicate the exact number of servings you should eat daily from each of the 9 food categories.
By using your Food diary, you will be able to track each consumed food to make sure you stay within the menu plan guidelines – and keep on track to your weight loss goal!
How do I get a new diary?
If you have purchased an auto-ship weight loss program, your new diary will arrive with your products. However, you may also order an additional Monthly Diary at any time, separately from the weight loss packages. They are available on laweightloss.com in the Products section.